Welcome to Matcha Squad. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully.
Matcha Squad (“we,” “us,” or “our”) operates this website to provide premium matcha and related products. By using this site or making a purchase, you agree to these Terms, our Privacy Policy, and any additional policies referenced herein.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing at any time without notice. We make every effort to display products accurately, but we cannot guarantee that colors or visuals are perfectly represented on all devices.
Prices are listed in U.S. dollars unless otherwise stated. Payment must be received in full before orders are processed and shipped. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product information.
Shipping times are estimates and not guaranteed. Matcha Squad is not responsible for delays caused by carriers, weather, customs, or other factors beyond our control. Risk of loss passes to the customer upon shipment.
Due to the consumable nature of our products, all sales are final unless otherwise stated. If your order arrives damaged or incorrect, please contact us within a reasonable timeframe so we can assist.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this site have not been evaluated by the FDA. Always consult a qualified healthcare professional before making dietary changes, especially if you are pregnant, nursing, or have a medical condition.
All content on this site—including text, images, logos, and designs—is the property of Matcha Squad and may not be copied, reproduced, or used without prior written permission.
To the fullest extent permitted by law, Matcha Squad shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
These Terms & Conditions are governed by and construed in accordance with the laws of the United States and the state in which Matcha Squad operates, without regard to conflict of law principles.
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website.
For questions regarding these Terms & Conditions, please contact us at:
Team@matchasquad.com
Last updated: [1/2026]
At Matcha Squad, we stand behind our matcha. If you try it and decide it’s not for you, we’ll make it right.
If you are not satisfied with your purchase for any reason, contact us within 14 days of delivery and we will issue a refund for the purchase price—no questions asked.
How to Request a Refund
Email us at Team@matchasquad.com with your order number and a brief note letting us know you weren’t satisfied. Refunds will be issued to the original payment method once approved.
If your order arrives damaged or incorrect, contact us and we’ll replace or refund it promptly.
We reserve the right to refuse refunds in cases of suspected abuse or repeat refund requests beyond our guarantee.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.